Arrived Broken
My necklace showed up and it truly is beautiful, but the chain came broken. I was so excited to wear it, so I was really let down.
UPDATE: Customer service answered incredibly fast and were so kind. They shipped me a brand new one at no cost, and it arrived in perfect shape. The replacement is gorgeous and even prettier in person. The quality is great and the service was excellent. They genuinely care about their customers. Highly recommend.