Arrived Broken
The necklace showed up today and it's truly lovely, but the chain came broken. I was so excited to wear it, so I was really let down.
UPDATE: Customer service answered incredibly fast and could not have been kinder. They shipped a brand new one at no cost and it arrived flawless. The replacement is gorgeous and even prettier in person. Great quality and excellent service, they genuinely care about their customers. Highly recommend.